WE OFFER THE ONLY TRUELY SCALABLE, ENTERPRISE LEVEL CRM SPECIFICALLY DESIGNED FOR TRAVEL BUSINESSES.
Our Travel CRM is a real time data gathering and business intelligence system that ties disparate information into a single, cohesive view. While designed specifically for travel, our CRM provides the features and capabilities of the most advanced CRM technologies on the market.
The CRM is designed to be integrated with your system’s booking and reservation system, accounting and back office, reporting, and marketing and campaign management functions.
Our CRM handles both customers and customer prospects, groups, sales channels (e.g., travel agencies and their employees), and organizations, and tracks passenger relationships (households, and family relationships), preferences, payment information, special needs and booking history. This information is used to assist booking automation to reduce data re-entry time and costs.
Our CRM utilizes an SQL relational database environment. This environment gives you flexibility, scalability and visibility into your information environment.
A properly designed CRM will power your business process automation and reduce your operational costs. Being able to see and manage a complete view of your customers and business partners needs enables you to proactively manage your relationships by target marketing the right products, anticpating needs, and ensuring delivery of personalized service. Unless your CRM is designed for the nuances of your business, you will not realize the great beneifts that a business vertical specific CRM can deliver.